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Yes, we always consider new categories.

When you purchase an item on CBRO you receive support from the author of the item you have purchased. You will be able to ask for support from the author up to 12 months after purchase. You can ask for support by leaving a message in the support section on the page of the item you have purchased.

The author should be able to give you support within 2 business days after your request. If this is not the case, please contact US We will see if we can help you. 

What is not included in support is:

• Installation of the item.
• Configuration of the environment the item has to work on.
• Support for third-party software. 
• Installation of any demo data.

We are sorry to hear you have problems with your purchase. 

To receive support please leave a message in the support section on the page of the item you have bought. The author of the item should be able to solve your problem within 2 business days. 

If the seller is not able to respond within 2 business days, please contact Support We will then step in and try to help you find a solution or refund your purchase if the item is not working as advertised. 

If you want to apply for a refund, please follow the following steps:

1. Post a message with a detailed description of the problem in the support section of the item.
2. Please give the author 2 business days to reply.
3. If author has not replied within 2 business days, you can open a refund request. 
   
   You can do this by first logging in. Then opening the user menu by clicking on your avatar in the top right corner and selecting Order History. On the right side of every order you will find several options, including a refund request button. 

Please note that we do not refund your purchase in the following situations:

• The reason for the refund is you have made an accidental purchase. 
• The reason for the refund is you don't want the item anymore.
• The item is not working as it should because you do not have the expertise to use the item correctly.
• The problem is caused by a misconfigured environment is not by a defect of the item itself. 
• You have not posted a message with a detailed description of the problem in the support section of the item or have not given the author the chance to solve the problem.
• If the purchase is more then 30 days ago.

Your payment has not been able to complete. There are many reasons why this can happen. 

Unfortunately it is difficult to solve, because most of the time your payment is being blocked by an external party. For example a payment provider. 

If you see this error you don't have to worry about any money being transferred. No payment has been made.

Regular License

A regular license allows an item to be used in one project for either personal or commercial use by you or on behalf of a client. The item cannot be offered for resale either on its own or as part of a project. Distribution of source files is not permitted.

Extended License

An extended license allows an item to be used in unlimited projects for either personal or commercial use. The item cannot be offered for resale "as-is". It is allowed to distribute/sublicense the source files as part of a larger project.

When you refer a customer to CompanyBro with the help of your affiliate link and receive 10% of the total value of their first purchase. 

Our affiliate tracking cookie lasts 90 days. You will receive commission from all customers that sign up within 90 days after clicking on your affiliate links.

After logging in to your account, go to: user menu -> Withdrawal .

Here you select how you would like to withdraw your earnings from your account. As indicated on the withdrawal page, you can only withdraw earnings and not CBro credit. 

If you do not see the option Withdrawal in your user menu this is because you are not an author yet. You can become an author by uploading your first item.